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Privacy Policy

Information we may collect

We may collect information you voluntarily provide to us, including:

  • Name

  • Email address

  • Phone number

  • Service address

  • Billing address

  • Photos or descriptions of items for removal

  • Any information submitted through contact forms, quote requests, or customer communications

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We may also automatically collect certain information when you visit our website, including:

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  • IP address

  • Browser type

  • Device information

  • Pages viewed

  • Date and time of visits

  • Referring websites

How We Use Your Information

We use the information we collect to:

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  • Provide junk removal, site cleanup, and related services

  • Respond to inquiries and quote requests

  • Schedule appointments

  • Process payments

  • Improve our website and customer service

  • Send service updates and appointment reminders

  • Comply with legal obligations

  • Prevent fraud and protect our business

Cookies and Tracking Technologies

Our website may use cookies and similar technologies to improve your browsing experience and analyze website traffic.

You can choose to disable cookies through your browser settings. However, some website features may not function properly if cookies are disabled.

Sharing Information

We do not sell, rent, or trade your personal information.

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We may share information with:

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  • Payment processors

  • Website hosting providers

  • Marketing and communication service providers

  • Legal authorities when required by law

  • Service providers assisting us in operating our business

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These third parties are only permitted to use your information as necessary to provide services on our behalf

Sharing Information

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

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While we strive to protect your information, no method of internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

Retention of Information 

We retain your personal information only as long as necessary to:
 

  • Provide services

  • Maintain business records

  • Comply with legal obligations

  • Resolve disputes

  • Enforce agreements

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Third Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

We encourage you to review the privacy policies of any third-party sites you visit.

SMS And Email Communications

If you provide your phone number or email address, you may receive:

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  • Appointment confirmations

  • Service reminders

  • Customer support communications

  • Promotional offers (if you opt in)

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You may opt out of marketing communications at any time by contacting us or using any unsubscribe instructions provided.

Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated effective date.

Your continued use of our website after changes are posted constitutes acceptance of the revised policy.

Contact Information

CiK Land Services

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Phone: (304) 841-8463
Email: Sales@ciklandservices.com

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